Terms and Conditions

Last updated: 9 November 2026

These terms apply to biodynamic craniosacral therapy and yoga sessions provided by Anam Cara (“I”, “me”, “my”), and to your use of anamcaracranio.co.uk/. By booking a session, you agree to them. If anything is unclear, please call me on 07927 366597 before you book.

1. Who I am

Anam Cara
Based in Plymouth, Devon
Telephone: 07927 366597
Email: veblm9@gmail.com

2. My services

I offer biodynamic craniosacral therapy (BCST) and one-to-one yoga. Sessions take place at Modbury Therapy Centre and The Wellness Rooms Tavistock, and by home visit within a reasonable distance of Plymouth. Descriptions on this website are general information about the approaches I use, not a promise of a particular result.

3. Not a substitute for medical care

My services are complementary and are not a substitute for diagnosis or treatment from your GP or another medical professional. I do not diagnose medical conditions, and I do not recommend that you stop or change any medication or treatment you have been given. Please keep your GP informed about any ongoing health concerns. If you have a medical emergency, call 999, and for urgent advice that is not an emergency, contact NHS 111 or your GP.

4. Booking a session

You can book by telephone or email, through the contact page, or through the booking page of the venue where the session takes place. A session is confirmed once we have agreed the date, time, place and service. Please check your confirmation and let me know straight away if anything is wrong.

5. Prices and payment

Current prices are shown on the Location and Costing page of this website. At the time of writing, at Modbury Therapy Centre the initial consultation and session (1.5 hours) is £75 and follow-up sessions (1 hour) are £65. At The Wellness Rooms Tavistock the initial consultation and session (60 to 75 minutes) is £75 and follow-up sessions (50 minutes) are £65. For home visits the initial consultation and session (1.5 hours) is £70 and follow-up sessions (1 hour) are £60. Longer sessions are available on request. I will confirm the price of your session before you book, and the price I confirm is the price you pay for it. I may change prices from time to time, but a change will not affect a session already confirmed. Payment is due at or after your session unless I tell you otherwise, and I will tell you the ways you can pay.

6. Your health information

For sessions to be safe and appropriate, you must give me full and accurate information about your health, symptoms, medical history, medication and any pregnancy, and tell me about any change before or during your sessions. I may decide not to treat you, to adapt a session, or to suggest you speak to your GP or another professional if I think that is in your interests. How I handle your information is explained in my Privacy Policy.

7. Your consent

I will explain what to expect and ask for your consent before I begin. Craniosacral therapy involves light touch, and hands are placed on your body only with your consent. You can ask questions, ask me to stop, or end a session at any time. Sessions are carried out fully clothed. If lying down is difficult for you, please tell me and we can find another way of working.

8. Children and young people

If the client is under 18, a parent or legal guardian must give consent for the sessions and may be asked to stay for the session. Please tell me when you book if the session is for a child or young person.

9. Changing or cancelling a session, and missed sessions

If you need to change or cancel a session, please let me know as soon as you can, by phone or email, so that I can offer the time to someone else. When you book, I will tell you whether any charge applies if a session is cancelled at short notice or missed, and if you book through a venue, the venue’s own booking terms may also apply. Nothing in these terms affects your legal rights as a consumer. If I have to cancel or rearrange a session, I will contact you as soon as possible to offer another time or a refund of anything you have paid for it.

10. Lateness

If you arrive late, I may need to shorten your session so that other clients are not kept waiting. I will tell you if this applies and what it means for the price.

11. Home visits

For home visits, please make sure there is a quiet, private space with room to work safely. If you would be uncomfortable or I would not be safe, I may decline to start or end the visit, and I will explain why. Home visits are available within a reasonable distance of Plymouth, and I will confirm with you whether your address is within my area before you book.

12. My service and results

I will provide my services with reasonable care and skill. Everyone responds differently, and I cannot guarantee any particular outcome, recovery or timescale. Some clients experience deep relaxation, and some experience physical or emotional release during or after a session. Please tell me if anything concerns you.

13. Complaints

I aim to provide a safe, caring and professional service. If you are unhappy with any part of it, please tell me as soon as you can, by phone or at veblm9@gmail.com. I will look into it promptly and reply with what I can do to put it right.

14. My responsibility to you

Nothing in these terms limits or excludes my liability for death or personal injury caused by my negligence, for fraud, or for anything else that cannot be limited by law. I am not responsible for delay or failure to provide a session caused by events outside my reasonable control, such as illness, severe weather or travel disruption, but I will tell you as soon as I can and rearrange your session.

15. Using this website

The content of this website is for general information only and is not medical advice. The website content, text, images and logos belong to me or my licensors, and you may not copy or reuse them without my permission. I try to keep the website accurate and available but do not guarantee that it is free of errors or interruptions. I am not responsible for the content of other websites I link to.

16. Your information

I use your personal information as described in my Privacy Policy and, for this website, my Cookie Policy.

17. General

If any part of these terms is found to be unenforceable, the rest will continue to apply. I may update these terms from time to time. The terms in force when you book a session are the ones that apply to it. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, although if you live elsewhere in the UK you may also have the right to bring a claim in your local courts.

18. Contact me

Anam Cara
Telephone: 07927 366597
Email: veblm9@gmail.com